zq777 Privacy Policy — Your Data, Protected

This Privacy Policy explains how zq777 ("we", "us", "the Platform") collects, uses, stores and protects the personal information of players who register and use the zq777 online betting platform available at zq777.pro .

We know that Pakistani players value their privacy, and we take that seriously. This document is written in plain English so you can understand exactly what happens to your information when you create a zq777 account, make a PKR deposit, place a bet or contact our support team.

By registering an account on zq777 you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not register or continue using the platform. This policy should be read alongside our Terms and Conditions.

zq777 collects only the personal information that is necessary to provide you with a working, secure betting account. The categories of data we collect are set out below.

We do not intentionally collect sensitive personal data such as medical information, political views or biometric data beyond what is required for identity verification.

3.1 Directly From You

Most of the data we hold comes directly from you. This includes the information you provide when registering your account, completing CNIC verification, making a PKR deposit via JazzCash, Easypaisa or bank transfer, contacting our support team or updating your account settings.

3.2 Automatically During Use

When you use the zq777 platform — whether on desktop or mobile — certain technical data is collected automatically. This includes your IP address, the type of device and browser you are using, the pages you visit within the platform and how long you spend on them. This data helps us keep the platform running smoothly and detect unusual activity that could indicate fraud or unauthorised access.

3.3 From Payment Processors

When you make a deposit or request a withdrawal, our payment processing partners — who handle JazzCash, Easypaisa, Raast and bank transfer transactions — may share limited transaction confirmation data with us. This is used solely to credit your account or confirm a payout has been sent.

The personal information zq777 holds is used for the following purposes:

• Account Management: Creating, maintaining and managing your zq777 player account including login authentication and profile updates.
• Identity Verification: Confirming your identity through CNIC data to comply with age verification and anti-fraud requirements before enabling full withdrawal access.
• Payment Processing: Crediting PKR deposits to your account and processing withdrawal requests to your verified JazzCash, Easypaisa, Raast or bank account.
• Customer Support: Responding to queries, complaints and requests submitted through live chat, email or other support channels.
• Security and Fraud Prevention: Monitoring account activity to detect unauthorised access, bonus abuse, multi-accounting and other prohibited behaviour described in our Terms and Conditions.
• Responsible Gaming: Using gameplay and deposit data to identify patterns that may indicate a player needs access to responsible gaming tools such as deposit limits or self-exclusion.
• Platform Improvement: Analysing aggregated usage data to improve the betting experience, fix bugs and develop new features on the platform.
• Communications: Sending account-related notifications such as deposit confirmations, withdrawal updates, security alerts and, where you have opted in, promotional messages about relevant offers.

We do not use automated decision-making or profiling in a way that produces legal effects or similarly significant impacts on you without human review being available.

zq777 does not sell your personal data. We do not share your information with advertisers or data brokers. However, there are specific circumstances where limited data sharing is necessary to operate the platform:

5.1 Payment Partners

To process your PKR deposits and withdrawals, relevant transaction data is shared with our payment processing partners. These partners handle JazzCash, Easypaisa, Raast, bank transfers and card transactions. They process your financial data under their own terms and security standards, but they are contractually restricted from using it for any purpose other than processing your transaction.

5.2 Technology and Infrastructure Providers

zq777 uses third-party services for hosting, security monitoring and platform operation. These providers may have access to technical data as part of delivering those services. They are bound by confidentiality obligations and cannot use your data for their own purposes.

5.3 Game Providers

Live Casino and slot game titles on zq777 are provided by third-party game studios. When you play these games, a session identifier is passed to the game provider to authenticate your session. The game provider does not receive your full personal details such as CNIC or payment information.

5.4 Legal Requirements

We may disclose your personal data if required to do so by a valid legal process, court order or for the prevention of fraud and financial crime. We will only share the minimum data necessary in such cases.

Given that zq777 operates with PKR and serves Pakistani players through local payment channels, payment data security is a priority. Here is how we handle it:

• Full card numbers are never stored on zq777 servers. Card-based transactions are handled through secure payment gateways that are responsible for card data security.
• JazzCash and Easypaisa transaction data is handled through our payment integration partners. Your mobile wallet PIN or password is never seen or stored by zq777 at any point.
• Raast and bank transfer details — such as your IBAN or account number — are stored only as needed to process your withdrawal and verify that funds return to your own verified account.
• PKR transaction history (deposit and withdrawal amounts, dates and methods) is retained in your account records for dispute resolution, fraud prevention and withdrawal verification purposes.

Your payment method must be registered in your own name. Deposits or withdrawals to or from third-party accounts are not accepted and will be reversed where identified.

CNIC verification is required for full account access on zq777, including the ability to withdraw PKR winnings. When you submit your CNIC for verification, the following applies:

• Your CNIC number and a copy of your identity card image are collected solely for the purpose of confirming your identity and verifying that you are aged 18 or above.
• CNIC data is stored securely and accessed only by authorised personnel involved in the verification process.
• CNIC images and numbers are not shared with third parties except where required by law or as part of a fraud investigation.
• Once your account is verified, the CNIC image is retained as part of your account record for the duration of your account and for a period thereafter as required for compliance and dispute resolution.

zq777 uses cookies and similar technologies to make the platform work properly and to improve your experience. A cookie is a small text file placed on your device when you visit the site.

8.1 Essential Cookies

These are required for the platform to function. They manage your login session, remember your preferences and keep your account secure during a browsing session. You cannot opt out of essential cookies without breaking core platform functionality.

8.2 Analytics Cookies

We use analytics tools to understand how players use the platform — which pages are visited most, where players drop off and how long sessions typically last. This data is aggregated and not tied to your personal identity. It helps us improve the platform over time.

8.3 Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to block third-party cookies or clear all cookies stored by a site. Note that blocking essential cookies will affect your ability to log in and use the platform normally.

We keep your personal data for as long as your zq777 account is active and for a period after account closure as necessary for the following reasons:

• Active Accounts: All personal data is retained for the full duration your account remains open and active on the platform.
• Closed Accounts: After an account is closed, core identity and transaction records are retained for a minimum period to allow for dispute resolution, fraud investigation and compliance with any applicable legal obligations.
• Communication Records: Support chat logs and email correspondence are typically retained for up to 12 months after the conversation is concluded, unless a longer retention period is required for an ongoing dispute.
• Financial Records: PKR transaction data including deposit and withdrawal records may be retained for longer periods as required for financial record-keeping purposes.

Once the applicable retention period has passed and there are no outstanding obligations, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you.

zq777 takes the security of your personal information seriously. We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the zq777 platform.
• Secure, access-controlled storage for personal data and CNIC verification records.
• Regular security reviews and monitoring of platform systems for unusual activity.
• Strict internal access controls — only authorised staff with a specific need can access personal data.
• Two-factor authentication options for player accounts to add an extra layer of protection at login.

While we work hard to protect your data, no online system can guarantee absolute security. You play an important role in keeping your account safe — use a strong, unique password for your zq777 account and do not share your login credentials with anyone. If you suspect your account has been accessed without your permission, contact support immediately and change your password.

As a zq777 player you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact our support team through the platform.

11.1 Right to Access

You can request a copy of the personal data zq777 holds about you. We will provide this in a clear, readable format. Requests are typically fulfilled within 30 days of receipt.

11.2 Right to Correction

If any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected. For identity data that has already been verified against your CNIC, corrections may require re-verification.

11.3 Right to Deletion

You may request deletion of your personal data. We will action this request once your account is closed, all outstanding balances are resolved and any applicable mandatory retention periods have passed.

11.4 Right to Object

You can object to certain types of data processing — for example, if you no longer wish to receive promotional communications, you can opt out at any time through your account settings or by contacting support.

11.5 Right to Restriction

In certain circumstances you may request that we limit the processing of your data — for example, while an inaccuracy is being investigated or a deletion request is being assessed.

11.6 Right to Portability

You may request your personal data in a structured, commonly used format so that you can transfer it elsewhere. This applies to data you have provided to us directly that is processed based on your consent or for the performance of your account agreement.

zq777 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age is verified as part of the CNIC verification process and accounts identified as belonging to underage individuals are closed immediately.

If you are a parent or guardian and believe your child has registered on zq777 without your knowledge, contact our support team immediately with relevant details. We will investigate and take appropriate action, including closing the account and deleting the personal data of the minor concerned as quickly as possible.

For guidance on keeping young people safe online, visit our Responsible Gaming page which includes information on parental controls and self-management tools.

zq777 may update this Privacy Policy from time to time. Changes may reflect updates to the platform, new services we introduce, or adjustments to how we handle data. The date at the top of this page always shows when the policy was last revised.

For significant changes — those that materially affect your rights or how we use your data — we will notify you via a platform announcement or an email to your registered address before the change comes into effect. Minor clarifications or administrative updates may be made without advance notice.

If you continue to use zq777 after a revised Privacy Policy has been published and you have had reasonable opportunity to review it, your continued use constitutes acceptance of the updated policy. If you disagree with any changes, please stop using the platform and contact support to discuss closing your account.

If you have any questions, concerns or requests related to this Privacy Policy or how your personal data is handled, the zq777 support team is here to help. You can reach us through the following channels available on the platform:

• Live Chat: Available directly within the zq777 platform for the fastest response.
• Help Section: Submit a support ticket through the platform's help or contact section.
• Email: [email protected] — responses within one to two business days.

When contacting us about a privacy matter, please include your registered email address or username so we can locate your account and respond accurately. For data deletion or access requests, we may ask for identity confirmation before proceeding.

For general questions about the platform, visit our FAQ page where many common queries are already answered.